Terms of service

Last Updated: October 14, 2026

OVERVIEW

Welcome to GiftMySocks! The terms "we," "us," and "our" refer to GiftMySocks, operated by Patriarch HONGKONG LIMITED.

GiftMySocks operates this website, including all related information, content, features, tools, products, and services, to provide customers with a convenient online shopping experience (the "Services").

Our store is powered by Shopify, which enables us to offer our products and services online.

These Terms of Service ("Terms"), together with the policies referenced herein, describe your rights and responsibilities when you use our website or make a purchase.

Please read these Terms carefully before accessing or using our Services.

By accessing or using our Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please discontinue use of the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or are using the Services with appropriate parental or guardian involvement.

When browsing our website, creating an account, or making a purchase, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address.

You agree to provide accurate, complete, and current information when using our Services.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, except where otherwise required by applicable law.

You may not transfer, sell, or assign your customer account to another person without our permission.

SECTION 2 – OUR PRODUCTS

At GiftMySocks, we offer socks, including everyday styles, patterned designs, seasonal collections, and multi-pair sock sets.

We make reasonable efforts to display product descriptions, images, colors, sizes, and other details accurately.

However, product colors and appearance may vary slightly depending on your device, screen settings, and manufacturing variations.

Please review the relevant product description, available size options, and care instructions before placing an order.

Product availability, designs, specifications, and pricing may change from time to time.

We reserve the right to discontinue products or limit available quantities when reasonably necessary.

Nothing in this section limits any rights you may have regarding products that are defective, misdescribed, or otherwise fail to meet applicable legal requirements.

SECTION 3 – ORDERS

When you place an order through GiftMySocks, you submit an offer to purchase the selected products.

Orders are subject to payment authorization, product availability, and our acceptance.

After placing an order, you will generally receive an order confirmation email.

Please review your shipping address, selected products, quantities, and payment details carefully before completing checkout.

If we cannot fulfill an order, we will contact you using the information provided during checkout and arrange an appropriate resolution, including a refund where applicable.

If you need to change or cancel an order, please contact us as soon as possible, preferably within 12 hours of placing your order.

We will do our best to accommodate your request before fulfillment begins, although changes may not be possible once an order is being processed or has shipped.

Returns and refunds are subject to our Return & Refund Policy and applicable consumer protection laws.

SECTION 4 – PRICES AND BILLING

All product prices are displayed on our website and are subject to change without prior notice.

The price applicable to your purchase will be the price shown at checkout when you place your order, subject to correction of genuine errors and applicable law.

Unless otherwise stated, displayed product prices may exclude taxes, shipping fees, customs duties, or other applicable charges.

Any applicable charges will be displayed at checkout or disclosed according to relevant legal requirements.

United States Shipping Rates

For eligible standard shipping orders within the United States:

  • Orders under $45: $5.99 shipping fee.

  • Orders of $45 or more: Free standard shipping.

The free shipping threshold applies to the eligible merchandise subtotal after discounts and before shipping charges and applicable taxes.

International shipping costs, where available, depend on the delivery destination and are displayed at checkout.

You agree to provide accurate billing and payment information and confirm that you are authorized to use your selected payment method.

Payments are processed through the payment services available at checkout.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and deliver orders as efficiently as possible.

Our standard order processing time is generally 2–4 business days, with possible extensions during holidays or promotional periods.

Estimated shipping transit times vary by destination.

For the United States, our estimated shipping transit time is 10–15 business days after dispatch.

These delivery estimates are not guaranteed arrival dates.

Shipping may be affected by weather conditions, carrier disruptions, customs procedures, holidays, or other circumstances beyond our reasonable control.

If an order is lost, damaged, or significantly delayed, please contact us so we can investigate and provide an appropriate resolution.

Responsibility for delivery problems and risk of loss will be determined in accordance with applicable law.

For further details, please review our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on GiftMySocks, including trademarks, logos, website designs, text, photographs, graphics, videos, and other materials, is owned by GiftMySocks or used with permission from the relevant rights holders.

Such content may be protected by applicable copyright, trademark, and intellectual property laws.

You may access and use our website for personal, lawful, and non-commercial purposes.

Without prior written authorization, you may not reproduce, distribute, modify, republish, or commercially exploit our website content except as permitted by law.

Nothing in these Terms grants ownership of GiftMySocks intellectual property or any intellectual property belonging to Shopify or third parties.

SECTION 7 – OPTIONAL TOOLS

Our website may provide access to third-party tools or services.

These tools are operated by their respective providers and may be subject to separate terms and privacy policies.

We do not necessarily control the availability, content, or operation of third-party services.

Please review the relevant terms before using optional third-party tools.

We may introduce additional website features or services in the future. Such features will also be subject to these Terms where applicable.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites, platforms, or services.

These external websites are not necessarily owned or controlled by GiftMySocks.

We do not guarantee the accuracy, availability, or reliability of independent third-party content.

We encourage you to review the terms, privacy policies, and practices of third-party websites before using their services.

Nothing in this section excludes liability that cannot legally be excluded.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

GiftMySocks is powered by Shopify, which provides the ecommerce technology used to operate our online store.

Purchases made through our website are transactions between you and GiftMySocks, not between you and Shopify.

GiftMySocks is responsible for its products, order fulfillment, and customer service obligations.

Shopify's role as our ecommerce platform provider does not make Shopify the seller of products purchased from GiftMySocks.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising solely from GiftMySocks product sales or fulfillment obligations.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains how personal information may be collected, used, disclosed, stored, and protected.

You can review it here:

https://giftmysocks.com/policies/privacy-policy

Because our store is powered by Shopify, Shopify and certain service providers may process personal information to provide ecommerce services, payment functionality, analytics, and other necessary operations.

Please review our Privacy Policy for further information about how GiftMySocks, Shopify, and relevant service providers handle personal information.

SECTION 11 – FEEDBACK

We welcome customer feedback, suggestions, product reviews, and comments about our products and services.

When you voluntarily submit reviews, photos, or other content to GiftMySocks, you confirm that you have the necessary rights to provide that content.

You grant GiftMySocks a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share submitted feedback for legitimate business purposes, including customer service, store improvement, and marketing, subject to applicable law.

You retain ownership of your original content.

We may remove feedback that is unlawful, fraudulent, offensive, misleading, or infringes upon the rights of others.

We do not guarantee that every review or submission will be published.

Any incentives provided for reviews should be disclosed in accordance with applicable requirements.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, estimated delivery times, or availability.

We reserve the right to correct such information and update our website when necessary.

If an error affects an existing order, we will review the circumstances and contact the customer where appropriate.

Any cancellation, adjustment, or refund will be handled in accordance with applicable law and our published policies.

SECTION 13 – PROHIBITED USES

You agree to use GiftMySocks only for lawful purposes.

You may not use our website to:

  • Engage in unlawful, fraudulent, or malicious activities.

  • Violate applicable laws or regulations.

  • Infringe upon the intellectual property rights of GiftMySocks or others.

  • Harass, threaten, abuse, or impersonate another person.

  • Submit false or misleading information.

  • Distribute spam, malicious software, or unauthorized promotional content.

  • Attempt to gain unauthorized access to accounts, systems, or customer information.

  • Interfere with the security, performance, or functionality of our website.

  • Collect personal information about other users without authorization.

We may restrict or suspend access to our Services when necessary to protect our website, customers, or business, subject to applicable law.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services when a user materially violates these Terms, engages in fraudulent activity, or threatens website security.

Termination does not affect obligations or rights that arose before termination.

Any outstanding orders, payments, refunds, or consumer rights will be handled according to applicable law.

Sections intended to survive termination, including intellectual property, liability limitations, dispute resolution, and other relevant provisions, will remain applicable to the extent legally permitted.

SECTION 15 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate product information and maintain a reliable shopping experience.

However, we do not guarantee that our website will always operate without interruptions, technical errors, or temporary unavailability.

To the fullest extent permitted by applicable law, the website and related online services are provided on an "as available" basis.

Nothing in these Terms excludes or limits warranties, guarantees, or other consumer rights that cannot legally be excluded.

In particular, customers retain applicable rights regarding defective, damaged, or incorrectly described products.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, GiftMySocks and its officers, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of our Services where such liability may lawfully be excluded.

This may include certain losses relating to interruption of website services, technical errors, or circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes liability for fraud, intentional misconduct, personal injury where exclusion is prohibited, or any other liability that cannot legally be limited or excluded.

Your statutory consumer rights remain unaffected.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify GiftMySocks against reasonable third-party claims, losses, or expenses directly arising from your unlawful use of our Services, intentional misuse of our website, or infringement of third-party rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct, negligence where such exclusion is prohibited, or failure to meet mandatory legal obligations.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

Failure by GiftMySocks to enforce a provision of these Terms does not automatically constitute a waiver of that provision.

These Terms, together with the policies referenced on our website, form the agreement governing your use of our Services, subject to applicable law.

Where a specific promotion or product offer includes separate terms, those terms may apply to that offer.

Nothing in this section limits mandatory consumer rights or other protections available under applicable law.

SECTION 20 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may transfer our rights and obligations in connection with a legitimate business restructuring, sale, or transfer, provided that doing so does not unlawfully reduce your rights.

Where legally required, we will provide appropriate notice of such changes.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that apply.

Any dispute, controversy, difference, or claim arising out of or relating to these Terms of Service, including the existence, validity, interpretation, performance, breach, or termination thereof, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its applicable arbitration rules.

The seat of arbitration shall be Hong Kong. The language of arbitration shall be English.

Nothing in this section limits any consumer rights or remedies that cannot lawfully be waived under applicable law.

SECTION 22 – HEADINGS

Headings in these Terms are included for convenience and readability only.

They do not affect the interpretation or enforceability of the Terms.

SECTION 23 – CHANGES TO TERMS

We may update these Terms of Service from time to time to reflect changes in our operations, services, policies, or applicable legal requirements.

The most current version will be available on this page.

Where required by law, we will provide notice of material changes.

Changes will take effect as stated in the updated Terms and will not retroactively remove rights already acquired under applicable law.

SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms of Service or need assistance with your GiftMySocks order, please contact us:

Store Name: GiftMySocks

Website: https://giftmysocks.com/

Operating Company: Patriarch HONGKONG LIMITED

Registered Business Address:

FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD
WAN CHAI, HONG KONG

Customer Support Email: support@giftmysocks.com

Phone: +1 (774) 327-2523

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday – Sunday: Closed

We aim to respond to email inquiries within 1–2 business days.

Thank you for visiting and shopping with GiftMySocks.