Privacy policy

Last Updated: October 14, 2026

At GiftMySocks, we are committed to protecting the privacy and trust of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or contact our customer support team.

This policy applies to https://giftmysocks.com/, operated by Patriarch HONGKONG LIMITED.

1. Information We Collect

We collect information necessary to provide a smooth shopping experience, process orders, and deliver our products.

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact customer support, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Order details and purchase history

  • Payment and transaction information

  • Information provided in customer service inquiries

Payment information is generally processed by our payment service providers.

Automated Information

When you browse our website, we and our service providers may collect:

  • IP address and approximate location

  • Device and browser information

  • Website activity, including pages and products viewed

  • Cookie identifiers and similar technologies

  • Referral and advertising interaction information

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process payments, prepare orders, arrange shipping, and provide order confirmations and tracking updates.

  • Customer Experience: To improve website functionality, product information, and your shopping experience.

  • Communication: To answer inquiries, provide customer support, and send order-related updates.

  • Marketing: To send product updates, promotional emails, and special offers where permitted by law and consistent with your preferences.

  • Analytics: To understand website performance and improve our services.

  • Security & Fraud Prevention: To help prevent unauthorized transactions, fraudulent activity, and misuse of our services.

  • Legal Compliance: To meet applicable legal and regulatory obligations.

3. Data Protection & Security

Protecting your personal information is important to us.

  • Encryption: Our Shopify-powered store uses secure connections, and payment information is processed through supported payment service providers.

  • Access Control: We use reasonable measures to limit access to personal information to authorized individuals and service providers who need it for legitimate business purposes.

  • Payment Security: Full payment card information is generally handled by payment service providers rather than stored directly on our store's own servers.

While we take reasonable steps to safeguard personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Third-Party Disclosure & Advertising Partners

We may share personal information with trusted third-party service providers that help us operate our online store and deliver our services.

These may include:

  • Shopify and related ecommerce service providers

  • Payment processors

  • Shipping carriers and fulfillment providers

  • Customer support and email service providers

  • Analytics and advertising platforms

  • Professional advisers or authorities where required by law

Advertising & Analytics Partners

Depending on the tools enabled on our website, advertising and analytics partners may use cookies, pixels, and similar technologies to measure advertising performance and display relevant advertisements.

These partners may include:

These providers have their own privacy policies describing how they process information.

Certain disclosures for targeted advertising may be considered a "sale" or "sharing" of personal information under applicable privacy laws, even when no payment is received in exchange for the information.

Where required by law, we provide applicable privacy choices and honor valid requests to opt out.

5. Cookies Policy

We use cookies and similar technologies to support website functionality and, where enabled, analytics and advertising.

Cookies are small data files stored on your device that help websites remember preferences and provide a more convenient browsing experience.

Types of Cookies We Use

  • Strictly Necessary Cookies: Support essential website functions such as shopping carts, checkout, account access, and security.

  • Analytics & Performance Cookies: Help us understand how visitors use our website and identify areas for improvement.

  • Functional Cookies: May remember website settings and shopping preferences.

  • Marketing Cookies: May help advertising partners measure campaigns and deliver relevant advertisements.

You may manage certain cookie preferences through available website privacy controls or your browser settings.

Where required by applicable law, we obtain consent before using non-essential cookies.

For additional information about Shopify-related cookies, please visit:

https://www.shopify.com/legal/cookies

Disabling certain cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

These websites operate independently and have their own privacy policies.

GiftMySocks does not control the privacy practices or content of independent third-party websites. We encourage customers to review their privacy policies before providing personal information.

7. California & Other Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate personal information.

  • Requesting deletion of eligible personal information.

  • Requesting a copy of certain personal information.

  • Opting out of certain targeted advertising activities.

  • Opting out of qualifying sales or sharing of personal information.

  • Withdrawing consent where processing is based on consent.

To submit a privacy-related request, contact us at support@giftmysocks.com.

We may need to verify your identity before completing certain requests and will respond according to applicable legal requirements.

Do Not Track & Opt-Out Signals

Some browsers provide a traditional Do Not Track (DNT) preference. Because there is no universally adopted technical standard for responding to DNT signals, our website may not respond to every traditional DNT setting.

Where required by applicable law, we recognize qualifying opt-out preference signals, such as Global Privacy Control.

We do not discriminate against customers for exercising applicable privacy rights.

8. Children's Privacy

GiftMySocks is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

If you believe a child has provided personal information to us, please contact support@giftmysocks.com so we can review the situation and take appropriate action.

9. Data Retention & Security Incidents

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and applicable legal requirements.

In the event of a data security incident, we will investigate the situation and notify affected individuals or relevant authorities when required by applicable law.

We take reasonable steps to delete or securely handle personal information when it is no longer needed, subject to applicable legal obligations.

10. CAN-SPAM Act Compliance

We collect email addresses to:

  • Process orders and send confirmations.

  • Provide shipping and delivery updates.

  • Respond to customer service inquiries.

  • Send promotional communications where permitted.

When sending marketing emails, we aim to comply with applicable anti-spam requirements, including the CAN-SPAM Act where relevant.

  • We do not intentionally use misleading sender information or subject lines.

  • Promotional emails include an appropriate unsubscribe method.

  • We process unsubscribe requests in accordance with applicable requirements.

  • Customers may unsubscribe from promotional emails at any time.

Unsubscribing from promotional emails does not prevent us from sending necessary order-related communications.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Store Name: GiftMySocks

Website: https://giftmysocks.com/

Email: support@giftmysocks.com

Phone: +1 (774) 327-2523

Company: Patriarch HONGKONG LIMITED

Registered Business Address:

FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD
WAN CHAI, HONG KONG

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.

We appreciate your trust in GiftMySocks and are committed to handling your personal information responsibly.